Privacy policy

PRIVACY POLICY

 

Last updated: JUNE 1, 2022

1. Identity and contact details of the Data Controller

In accordance with the applicable data protection legislation and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to refers to the processing of personal data and the free movement of such data (hereinafter, the RGPD), and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (hereinafter , the “LOPDGDD”), the Data Controller is:

Responsible for the Treatment: AGÈNCIA DE PROMOCIÓ DE CIUTAT – REUS PROMOCIÓ

N.I.F.: P-9312504-E

Address: C/ Sant Joan, núm. 34 A – 43201 Reus (Tarragona)

Phone: 977 010 670

Contact email: infoturisme@reus.cat

Data Protection Officer (DPO): dpd.apc@reus.cat 

 

2. Protection of personal data in accordance with applicable regulations

AGÈNCIA DE PROMOCIÓ DE CIUTAT – REUS PROMOCIÓ (hereinafter “REUS PROMOCIÓ”) has adapted the application to the RGPD and the LOPDGDD. It has also implemented those technical and organizational policies, means and procedures to ensure and protect the confidentiality, integrity and availability of your personal data.

3. Principles that we will apply to your personal information

In the processing of your personal data, we will apply the following principles, which comply with the requirements of the RGPD:

  • Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.

  • Data Minimization Principle: We will only request data that is strictly necessary in relation to the purposes for which we require it.

  • Principle of limitation of the shelf life: The data will be kept for no longer than necessary for the purposes of treatment, depending on the purpose, we will inform you of the corresponding shelf life.

  • Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and confidentiality. REUS PROMOCIÓ takes all necessary precautions to prevent unauthorized access or misuse of user data by third parties.
     

4. Data collection and confidentiality

The data provided to REUS PROMOCIÓ by different means, contact forms or any other means used for the collection of your data, will be carried out in accordance with current data protection regulations, and for the sole purpose of providing the service provided to you. have reported.

The transmission of data by the user of the services of REUS PROMOCIÓ (hereinafter, the "User") through the application, is done voluntarily and being informed in advance of the treatment of the use and the purposes of this.

REUS PROMOCIÓ informs the User that only the information necessary to achieve the purpose of the treatment is collected, and only the data he has provided for the purpose (s) for which he / she has reported and subsequently authorized will be processed.

REUS PROMOCIÓ, in its capacity as Data Controller, guarantees the confidentiality in the processing of all personal data of the User Person to which it has access. The Data Controller, like any other person involved in any phase of treatment, is subject to the strictest professional secrecy, with a special commitment to adopt the necessary levels of protection and the necessary measures, both technical and organizational, to ensure the security of personal data and prevent its alteration, misuse, loss, theft, treatment or unauthorized access.

All information provided by the User to REUS PROMOCIÓ must be true, and it will be solely responsible for any false or inaccurate statements made and for any damage caused to REUS PROMOCIÓ or third parties.

REUS PROMOCIÓ reserves the right to exclude from the services any User who has provided false data, without prejudice to other legal actions that may be taken.

5. Data processing and purposes of processing

 

Treatment

Purpose of treatment

Legitimation of treatment

Data retention

User registration and management

Registration of the User in our database of users to carry out the guided tour of the Gaudí Center and the city of Reus;

Consent of the interested party

Until the revocation of consent or opposition to the processing of data of the interested parties.

Sending commercial and / or promotional communications

Sending commercial and / or promotional communications on activities, services, news, newsletters, and other information about the city of Reus and the activities carried out by REUS PROMOCIÓ

Consent of the interested party

Until the revocation of consent or opposition to the processing of data of the interested parties.


 

5.1. Video Surveillance Treatment

As part of the guided tour through the application, the User will be able to access the Gaudí Center. These facilities are equipped with a video surveillance system that captures the image and voice of the User. You can find more information about this data processing below.

 

“VIDEO SURVEILLANCE” TREATMENT

Responsible for the Treatment

AGÈNCIA DE PROMOCIÓ DE CIUTAT

N.I.F. P9312504E

C/ Sant Joan, núm. 34 A – 43201 Reus (Tarragona)

infoturisme@reus.cat

Phone.: 977 010 670

 

Data Protection Officer (DPO)

dpd.apc@reus.cat

Purpose of treatment

  • To guarantee the security of the spaces of REUS PROMOCIÓ, by means of the perimeter surveillance and the control of the accesses.

  • Control of common areas and all those facilities that are deemed necessary.

 

Legitimation of treatment

The legal basis that legitimizes the processing of data is the fulfillment of a mission in the public interest or the exercise of public powers [art. 6.1.e) RGPD].

 

Affected personal data:

  • Image.

  • Sound.

 

Categories of interested people:

  • The person concerned.

  • Departments and units of REUS PROMOCIÓ and its staff.

 
  • Citizens and residents.

 

Assignments and/or data transfers

Data transfers may be provided to the competent judicial authorities, the State Security Forces and Corps, the Reus City Council and / or other municipal entities for the exercise of their powers and other bodies in the legally established cases, in cases stating the prior consent of the person concerned. International data transfers are not contemplated.

 

Data retention

One (1) month from image capture. At the end of this period, the images will be kept properly blocked for the appropriate period of time, in order to comply with the deadlines for prescribing possible data protection violations and / or at the request of the judicial authorities and the Forces and Corps. of State Security.

 

Rights

You may at any time exercise your rights of access, rectification, deletion, limitation, portability or opposition to the processing of your data by sending a written communication to the address provided, at the e-mail address dpd.apc@reus. cat or in person at the Office of Citizen Services (OAC) of the City of Reus (https://www.reus.cat/oficina-datencio-ciutadana-oac).

You can use the models and forms on the rights referred to above by going to the official website of the Catalan Data Protection Authority (https://apdcat.gencat.cat/ca/documentacio/models_exercici_drets/).  Additionally, if you consider that your personal data is being processed inappropriately, you can address your complaints to the Catalan Data Protection Authority (APDCAT). (https://apdcat.gencat.cat/).

 

Security measures

Measures, norms, procedures, rules and standards aimed at guaranteeing the required level of security, as well as the definition of the Security Policies of REUS PROMOCIÓ.

 

6. Data processing by third parties and assignment

Depending on the purposes for which personal data is collected, the following people may access this information indiscriminately:

  • Authorized personnel of REUS PROMOCIÓ or their representatives acting on their behalf, subject to the applicable data protection regulations that apply.

  • Reus City Council, Autonomous Bodies and Municipal Companies that are part of the Reus Municipal Group on the occasion of collaboration for administrative procedures and procedures.

  • Regulatory authorities or other third parties in accordance with applicable laws.

 

REUS PROMOCIÓ will not disclose to third parties any information or personal data that it has provided to the application and that can identify it directly or indirectly, unless legally indicated.

7. Data retention

Personal data will be kept for the time strictly necessary until the purpose for which it was collected is reached, and as long as the cause that legitimized the processing of this personal data is maintained. Once the cause that legitimized the processing has ended, the personal data will be kept properly blocked for the appropriate period of time in order to comply with the legal limitation periods to avoid possible infringements, as well as for archival or statistical purposes.

8. Security measures

REUS PROMOCIÓ adopts the security levels required by the RGPD appropriate to the nature of the data that are being processed at any given time by its activity. In this sense, it uses encryption techniques that do not allow a third party to trace the identity of the User Person who interacts with our services. You will also be able to perform secure techniques for anonymizing the personal data you process in order to carry out your activity.

However, technical security in a medium such as the Internet is not impregnable and there may be malicious actions by third parties, although REUS PROMOCIÓ applies the means at its disposal to prevent such actions.

9. Rights of interested parties and their exercise.

In accordance with the RGPD and the LOPDGDG, Users may exercise the following rights:

  • Right of access: The User may ask REUS PROMOCIÓ if he is processing his data and, if so, access it.

  • Right of rectification: The User may request the rectification of the data if they are inaccurate, or complete the data that are incomplete.

  • Right to request the deletion of your data.

  • Right to request the limitation of your treatment: In this case, we will only keep them for the exercise or defense of claims.

  • Right to object to the processing: REUS PROMOCIÓ will stop processing your personal data, with the proviso that they must continue to be processed for legitimate reasons or for the exercise or defense of possible claims.

  • Right to data portability: In the event that the User wants his data to be processed by another controller, REUS PROMOCIÓ will facilitate the transfer of his data to the new controller.

  • Right not to be subject to a decision based solely on the automated processing of your personal data.
     

You may at any time exercise your rights of access, rectification, deletion, limitation, portability or opposition to the processing of your data by sending a written communication to the address of REUS PROMOCIÓ, at the e-mail address dpd.apc@reus.cat or in person at the Office of Citizen Services (OAC) of the City of Reus (https://www.reus.cat/oficina-datencio-ciutadana-oac).

You can use the models and forms on the rights referred to above by going to the official website of the Catalan Data Protection Authority (https://apdcat.gencat.cat/ca/documentacio/models_exercici_drets/).

Additionally, if you consider that REUS PROMOCIÓ is processing your personal data inappropriately, you can file a complaint with the Catalan Data Protection Authority (APDCAT). (https://apdcat.gencat.cat/). 

10. Changes in privacy policy

We will only use personal data as set forth in the Privacy Policy in effect at the time this data is collected.

REUS PROMOCIÓ reserves the right to modify this Privacy Policy at any time, publishing the modifications in the application, so it is recommended to visit it each time you access it. If at any time we decide to make use of personal data differently from what was stated at the time of obtaining it, the User will be notified by email, provided that we have this. At that time, you will be given the option to authorize other uses or disclosures of personal data that you may have provided to us prior to the modification of our Privacy Policy.

In the event that any clause of this Privacy Policy is canceled or considered void, the rest of the conditions will not be affected, fully retaining its validity and validity, in accordance with current regulations applicable at any time.

11. Links to other applications or web portals

In this application you can use links that allow a link or link to other applications or web portals. REUS PROMOCIÓ is not responsible for the content of these websites and is not responsible for their privacy policies. It is recommended that you consider and read the privacy policies of all web portals or applications you visit. Please note that what is stated in this Privacy Policy only applies to the data collected by REUS PROMOCIÓ.

12. Applicable legislation

The privacy of all the information provided, both by the User through the various forms, as well as the information accessible through the application, is regulated by current data protection regulations, especially by the RGPD and the LOPDGDD.